This document describes the general terms and conditions (the “General Terms and Conditions”) applicable to the access and use of the services offered by tecdisol (“the Services”) within the site www.tecdisol.com, and / or other domains (urls) ) related (hereinafter “tecdisol.com” or the “Site”).

where these Terms and Conditions are found. Any person wishing to access and / or subscribe and / or use the Site or the Services may do so subject to the General Terms and Conditions and Privacy Policies, along with all other policies and principles governing tecdisol.com and that are incorporated to the present directly or by reference or that are explained and / or detailed in other sections of the Site. Consequently, all visits and all contracts and transactions made on this Site, as well as their legal effects, will be governed by these rules and subject to the applicable legislation in Colombia.

The Terms and Conditions contained in this instrument will be applied and will be understood as an integral part of all the acts and contracts that are executed or celebrated through the offer and commercialization systems included in this site among the users of this site and tecdisol (hereinafter referred to as “). tecdisol “,” tecdisol.com “or” the Company “, indistinctly), and by any of the other companies or companies that are affiliated or linked to it, and that make use of this site, which will be referred to hereafter also indistinctly as the “Companies”, or the “Bidding Company”, the “Provider” or the “Provider Company”, according to the meaning of the text.

In the event that the Companies have set their own Terms and Conditions and their Privacy Policies for the acts and contracts they carry out on this site, they will appear on this page indicated with a link or indicated as part of the promotion of their offers and promotions and they will prevail over these. ANY PERSON THAT DOES NOT ACCEPT THESE GENERAL TERMS AND CONDITIONS AND THE PRIVACY POLICIES, WHICH HAVE AN OBLIGATORY AND BINDING NATURE, SHALL REFRAIN FROM USING THE SITE AND / OR THE SERVICES.

The User must read, understand and accept all the conditions established in the General Terms and Conditions and in the Privacy Policies of tecdisol as well as in the other documents incorporated to them by reference, prior to their registration as a user of tecdisol.com and / or to the acquisition of products and / or delivery of any data for any purpose.
If the user makes use of the site of tecdisol, this implies full acceptance of the conditions set out in the General Terms and Conditions and in the policies of tecdisol For such use of the site and / or its services, the user will be obliged to comply expressly with the same, not being able to allege the ignorance of such General Terms and Conditions and the Privacy Policy.

1. LEGAL CAPACITY
The Services are only available to people who have the legal capacity to contract. People who do not have this capacity and minors can not use the services. The acts they perform on this site will be the responsibility of their parents, guardians, managers or curators, and therefore will be considered performed by them in the exercise of legal representation with which they have. Who registers a User as a company, must have the capacity to contract on behalf of such entity and to bind it in the terms of this Agreement.

2. REGISTRATION AND USE OF THE SITE
It is mandatory to complete the registration form in all its fields with valid data to become an authorized user of tecdisol .com (the “Member” tecdisol or the “User”), access promotions, and for the acquisition of products and / or services offered on this site. The future tecdisol Member must complete the registration form with their personal information in an exact, accurate and true manner (“Personal Data”) and assumes the commitment to update the Personal Data as necessary. tecdisol may use different means to identify its Members, but tecdisol is not responsible for the accuracy of the Personal Data provided by its Users. The Users guarantee and respond, in any case, of the accuracy, truthfulness, validity and authenticity of the Personal Data entered. Each member may only own 1 (one) tecdisol account, not being able to access more than 1 (one) tecdisol account with different email addresses or falsifying, modifying and / or altering their personal data in any way possible. If a fraudulent and / or malicious use is detected or suspected and / or contrary to these Terms and Conditions and / or contrary to good faith, tecdisol will have the unappealable right to terminate the credits, cancel the accounts and even prosecute the offenders.
tecdisol reserves the right to request any additional proof and / or data in order to corroborate the Personal Data, as well as temporarily or permanently suspend those Users whose data could not be confirmed. In these cases of disqualification, tecdisol may cancel the purchase made, without generating any right to compensation, payment and / or compensation.

The Member, once registered, will have his or her email address and a secret code (hereinafter the “Password”) that will allow personalized, confidential and secure access. In case of possessing this data, the User will have the possibility of changing the Access Code, for which it must be subject to the procedure established in the respective site. The User undertakes to maintain the confidentiality of his access code, fully assuming responsibility for maintaining the confidentiality of his secret password registered on this website, which allows him to make purchases, request services and obtain information (the “Account “). This Code is for personal use, and its delivery to third parties does not involve the liability of tecdisol or the companies in case of improper, negligent and / or incorrect use.

The User will be responsible for all the operations carried out in and from his Account, since access to it is restricted to the entry and use of a secret Key, of exclusive knowledge of the User. The Member agrees to notify tecdisol immediately and by suitable and reliable means, any unauthorized use of your Account and / or Password, as well as the entry by unauthorized third parties to it. It is clarified that the sale, assignment, loan or transfer of the Key and / or Account under any title is prohibited.

TecdiSol reserves the right to reject any application for registration or to cancel a previously accepted registration, without being obliged to communicate or explain the reasons for its decision and without this generating any right to compensation or compensation.

3. MODIFICATIONS TO THE AGREEMENT
tecdisol may modify the General Terms and Conditions at any time, making the modified terms public on the Site. All modified terms will take effect 10 (ten) days after its publication. Within 5 (five) days following the publication of the modifications introduced, the User must communicate by e-mail by clicking here if he does not accept them; in that case the contractual link will be dissolved and will be disqualified as a Member. Upon expiration of this term, the User will be deemed to accept the new terms and the contract will continue to bind both parties.

4. PROCEDURE TO MAKE USE OF THIS WEB SITE
In the contracts offered through the Site, the Bidding Company will inform, unequivocally and easily accessible, the steps that must be followed to celebrate them, and will inform, when appropriate, if the electronic document in which the contract is formalized will be archived and if this It will be accessible to the Member. The mere fact of following the steps indicated for this purpose in this site to make a purchase is equivalent to accepting that the Bidding Company has effectively complied with the conditions contained in this section. It will also indicate your postal or electronic mail address and the technical means available to the Member to identify and correct errors in the shipment or in its data.

5. PAYMENT MEANS THAT MAY BE USED ON THE SITE
The products and services offered on the Site, unless a different form is indicated for particular cases or offers of certain goods or services, can only be paid with the means indicated in each case. The use of credit cards will be subject to the provisions of these Terms and Conditions and, in relation to the issuer, already agreed in the respective Opening Contracts and Use Regulation. In case of contradiction, what is stated in the latter instrument will prevail. . In the case of bank cards accepted on the Site, the aspects related to these, such as the date of issue, expiration, quota, blockages, etc., will be governed by the respective Opening Contract and Use Regulation, in such a way that the Companies they will not have responsibility for any of the aspects indicated.

The Site may indicate certain conditions of purchase according to the means of payment used by the user. tecdisol may grant a discount in the form of credits that Users may discount in their purchase. In each case tecdisol will unilaterally determine the maximum amount of credits that the User may use in a purchase and will detail it in the system, prior to initiating the payment process. The credits used by the Users will not be refunded in case of return of the products, for any reason that may occur.

6. FORMATION OF CONSENT IN CONTRACTS HELD THROUGH THIS SITE
Through the Website, companies will make offers of goods and services, which may be accepted through acceptance, electronically, and using the mechanisms offered by the same Site. Any acceptance of the offer shall be subject to the condition precedent that the Offeror Company validates the transaction. Consequently, for any operation that takes place on this Site, confirmation and / or validation or verification by the Bidding Company will be a requirement for the formation of consent. To validate the transaction, the offering company must verify: a) That it validates and accepts the means of payment offered by the user, b) That the data registered by the client on the site coincide with those provided when making its acceptance of offer, c) That the payment is accredited by the User.

To inform the User or consumer about this validation, the Bidding Company must send a written confirmation to the same electronic address that the accepting User of the offer has registered, or by any means of communication that guarantees the due and timely knowledge of the consumer, or by sending the product effectively. The consent shall be deemed formed from the moment in which this written confirmation is sent to the User and in the place where it was issued. The offer made by the User is irrevocable except in exceptional circumstances, such as that tecdisol substantially changes the description of the article after an offer has been made, or that there is a clear typographical error.
Legal Notice: The sale and dispatch of the products is conditioned to their availability and to the product’s stock. When the product is not available, tecdisol will immediately notify the customer and return the full value of the price paid.

7. VALIDITY OF THE OFFER AND PRICE
The period of validity of the offer is that which coincides with the effective date indicated in the promotion or by virtue of the exhaustion of the quantities of products available for that promotion duly informed to the User, or while the offer remains available, the lowest of these terms. When a promotion does not indicate a termination date it will be understood that the activity will be extended until the corresponding inventories are exhausted.

The prices of the products and services available on the Site, while they appear on it, will only be valid and applicable thereto and will not be applicable to other sales channels used by companies, such as physical stores, telephone sales, other sale sites. electronically, catalogs or others. The prices of the products offered on the Site are expressed in Colombian Pesos unless stated otherwise. The prices offered correspond exclusively to the value of the offered good and do not include transportation, handling, shipping, accessories that are not expressly described or any other additional item.
Additionally, it is possible that a certain number of products may have an incorrect price. If there is a typographical error in any of the prices of the products, if the correct price of the item is higher than the one shown on the page, at our discretion, tecdisol will contact you before the product is sent, and / or cancel the order and we will notify you about the cancellation.

Companies may modify any information contained in this Site, including those related to merchandise, services, prices, stocks and conditions, at any time and without prior notice, until the moment of receiving an acceptance of purchase, which shall be binding on the Bidding Company , subject to the validation conditions indicated above, that is, once consent has been formed between the parties to a certain transaction.

8. PROMOTIONS
The promotions offered on this Website are not necessarily the same as those offered by other sales channels used by companies, such as physical stores, telephone sales, catalogs or others, unless expressly stated on this site or in advertising. that the companies carry out for each promotion. When the Site offers promotions that consist of the free or reduced delivery of one product for the purchase of another, the delivery of the good that is delivered free or at a reduced price, will be made in the same place in which the purchased product is shipped. The Bidding Company submits its promotions and promotional activities to comply with current regulations and specifically to the provisions of law 1480 of 2011.

In addition to the general terms and conditions established in this document, when tecdisol makes promotions on billboards, radio, television or other advertising media, the following specific Terms and Commissions also apply:
• 1. The use of the discount coupon is completely free
• 2. When discount coupons are offered, it will be indicated in the advertising, the value of the coupon, the minimum purchase amount to be able to redeem the voucher and the valid dates for its redemption.
• 3. The discount coupon applies for purchases made exclusively on the page tecdisol .com
• 4. Any natural person over eighteen (18) years of age may use the discount voucher.
• 5. The discount coupon is not valid for gift cards or corporate sales. Corporate sales are all sales made to legal persons.
• 6. The maximum purchase amount for the use of the coupon is four (4) million pesos.
• 7. It is not cumulative with other promotions.
• 8. The use of the bonus can only be used once for each client.
• 9. When making a purchase with the coupon it is understood that the consumer has accepted in full the General Terms and Conditions of the page as well as these particular Terms and Conditions.

9. PRODUCTS DISPATCH
Products purchased through the Site will be subject to the delivery and delivery conditions chosen by the User and available on the Site. The information of the place of delivery is the sole responsibility of the User. The terms chosen for the delivery and delivery, are counted from when the Bidding Company has validated the purchase order and the means of payment used, and are considered business days for the fulfillment of that period. Orders will be dispatched from tecdisol deposits thirty (30) business days after the sale is completed.

TecDiSol will communicate by mail to the Users the data so that it can track the status of the shipment through the Internet.
If the User is absent when visiting to leave the order and nobody receives it at the place of residence, a notice will be left stating the time of the visit. During the following three (3) days of the first attempt, the mail will return to the address to make the delivery of the order. In the event that nobody receives the product again, a third attempt will be made that, if it is unsuccessful, the product will be reinstated to tecdisol, the User must contact our offices to coordinate a new delivery whose cost will be at the sole charge of the User.

Warning: tecdisol can not guarantee the shipment to some regions of the country by mail companies. When this happens, we reserve the right to revoke the orders that are in these conditions, in which case the order will be reversed and the value of the price will be refunded to the client in the shortest possible time.

10. RETURN POLICY AND CHANGES FOR THE RIGHT OF RETRACT
tecdisol, as well as those third parties that use the portal (tecdisol.com) to market products, offer their customers the possibility to retract the purchase during the first 5 business days after the delivery of the product.

The retractions mentioned above must be requested through the Web page.

In order to exercise the right of withdrawal the consumer must comply with general conditions. When a product has specific conditions to exercise the right of withdrawal, this will be specified in the characteristics of the product.
After making the retraction in page tecdisol will have maximum 48 working hours to send the reverse logistics guide for the return of product, if this is not sent within the first 5 business days after the guide sent it will be understood that the customer wants to cancel the retraction

GENERAL CONDITIONS FOR A RETRACT
• The product must not be damaged or damaged by the corresponding actions of the customers.
• The product must have labels, sales invoice, accessories and packaging. originals (including manuals, usage guides, warranty certificates, etc.).
• The product should not show signs of wear, dirt or wear.
• The product must not have more than FIVE (5) business days of delivery.
• The product purchased must not be perishable, for personal or intimate use.
RETRACTS LOGISTICS CONDITIONS
• As a general rule, the customer must approach a Servientrega point with the guide sent by tecdisol to proceed to return the product.
• When the product exceeds 20 kg, its collection will be made directly at the place where the product was delivered.
• The personnel in charge of the collection of the product is not empowered to disassemble or manipulate the product, its only function will be to pick it up.
• If the product is not packed in its original packaging, the collection will not proceed.
CONDITIONS FOR REIMBURSEMENT OF THE RETRACT
• If the product was paid by credit card, the method of reversion to your credit card, the money will be refunded on the card used within 15 to 25 business days after tecdisol accepts the retraction. These reversal times depend directly on the consumer’s bank.

Only by complying with these conditions will the client receive all the money of the product. Otherwise the product will be returned to the customer and there will be no refund.

11. CONDITIONS OF CLAIM FOR ERRORED PRODUCT
In the event that the customer receives a product with characteristics different from that described on the page at the time of purchase, the following procedure must be carried out in order to verify the validity of the claim.

The client must make the request for retraction through the website within the following 5 business days after receiving the product, by entering the “My Orders” button, clicking on the “Return” button and selecting the option by which you want to start the process (If the button is not active, the customer must contact the customer service line to do the validation and subsequent activation if this is the case).

The client must send the images of the wrong product to t@tecdisol.com indicating in the subject of the mail the reason for the claim, within the next 48 working hours of having received the item.
Once the Customer Service area receives the required documents and the data is corroborated, within 24hrs the Reverse Logistics Guide will be sent so that the return is made at a Servientrega point at the customer’s choice, it will be programmed the collection of the order.

Once the return process has been carried out, the reordering process will be carried out so that the customer receives the product with the characteristics initially acquired.

If the client does not send the requested images, he / she will be able to apply for the right of withdrawal through the page, according to what is described in this policy.

If the client bought an intimate product and received one with different characteristics, after verifying that it was indeed a tecdisol error, the correct product will be sent to him without having to initiate a return process.

Products considered by tecdisol as intimates:
• Underwear and swimwear.
• Stockings and leggings.
• Sashes.
• Costume jewelery
• Breastfeeding products or baby feeding.
• Perfumes.
• Books and Videogames that are not sealed.
• Vitamins, supplements and cosmetics.
• Mattresses that are not sealed
• Sexual wellness products
CONDITIONS OF CLAIM FOR POOR PART
In case the client receives an incomplete product, the following procedure must be carried out in order to verify the validity of the claim.
• Within two business days after receiving the product, the customer must contact the Customer Service line to file the claim about the missing part of his item.
• Once the Customer Service area receives the claim and the data is corroborated, within two business days a response will be given to the client. Depending on the case, the missing part will be sent or the customer will be asked to initiate the return process through the page to send the complete product.
• If the client does not file a claim, he / she may apply for the right of withdrawal through the page, in accordance with those described in this policy.

WARRANTY POLICY
In the event that a product purchased through tecdisol presents operational problems or damages after its reception, the client may contact tecdisol who will provide the information of the vendor or supplier so that the latter will provide adequate support to their warranty request. All requests for guarantees must meet the following conditions:

• The product warranty must be valid.
• The product must have the invoice and guarantee documents. In case the product does not have a document that certifies a warranty period, it must be less than 12 months of delivery.
• Product damage must be due to a manufacturing defect, technical failure or irregularity. No guarantee will apply if the product shows signs of misuse by the customer.

The supplier has the right to replace, repair or refund the product’s money.
At the choice of the consumer, the Supplier will pick up the product where it was delivered or the latter may request the consumer to leave it at the point of attention provided for that purpose. For this last case, the Supplier will bear all shipping costs. If transportation is required for the good, the costs must be borne by the Supplier.
Two Reverse Logistics Guides will be sent to the consumer in order to return the product to the Supplier and the latter performs the necessary analysis to determine if the guarantee is applicable. Each guide will be valid for one day. In case the consumer does not send the second guide, he must send the product to the Supplier assuming the shipping cost, money that will be reimbursed if the guarantee proceeds. tecdisol will provide the data of the Supplier to facilitate this procedure.
The repaired product or the replacement product must be delivered to the consumer in the same place where the legal guarantee was requested, unless the consumer requests another site and the supplier accepts it. If transportation is required for the good, the costs must be borne by the supplier.

In the event that the property must be replaced by another equal or of the same characteristics, the supplier will proceed to its replacement within ten (10) business days following, after the reception of the product by the supplier.
The repair will be made within thirty (30) business days, counted from the day following the delivery of the goods to the supplier for repair.

In case you should make the money back, this will be done as follows:
From the day after the acceptance of the guarantee by the supplier and its subsequent communication with tecdisol and the customer, tecdisol has up to 25 days to make the refund.

To know in detail our refund policy click here.

In the event that the good does not admit repair or the product’s failure is repeated, the supplier will proceed to inform the consumer of his decision on how to make the guarantee effective, either with the return of the money or with the change of the good by an identical one or by one of the same characteristics.

Additionally, the conditions to accept a guarantee process depend on the category to which the product corresponds:
FASHION
Clothing, underwear, suitcases and backpacks, fashion accessories, watches, glasses, jewelry, etc.
The return or exchange of: Underwear, swimsuits, leggings, stockings, jewelry and hair accessories will be accepted, only in the case of wrong product, non-original product or when it has a manufacturing error.

Under no circumstances is the return or change of: Underwear, bathing suits, leggings, stockings, jewelry and hair accessories accepted.
If it is a return for color change, model or wrong size will be returned only if the product meets the following conditions:
• The product must not be damaged or damaged by the actions of the customer.
• The product must have labels, sales invoice, accessories and original packaging (including manuals, usage guides, warranty certificates, etc.)
• The product should not show signs of wear, dirt or wear.
• The product must not have more than five (5) business days of delivery.
CLOCKS AND ACCESSORIES:
• The components must not present damages caused by contact with corrosive acids or other chemical products; by use of batteries not prescribed by the brand, or by alteration, manipulation or repair by persons or services other than those of the brand, as well as the consequences of normal wear and aging of the product.
SEXUAL WELL-BEING
All intimate products are warranted only for manufacturing defects.
TECHNOLOGY
The components must not present damages caused by contact with corrosive acids or other chemical products; by use of batteries not prescribed by the brand, or by alteration, manipulation or repair by persons or services other than those of the brand, as well as the consequences of normal wear and aging of the watch or accessory, the strap and the bracelet.
To apply the product warranty, the authorized service center must certify the damage, technical failure or factory defect, otherwise the warranty will not be valid.
It is important that the customer has an invoice, import manifest and guarantee certificate at hand.
THE WARRANTY OF TECHNOLOGY PRODUCTS DOES NOT APPLY WHEN:
• The equipment presents maltreatment, damages caused by natural catastrophes or use other than that indicated in the operating instructions.
• Present damages caused by voltage fluctuations of electrical energy or atmospheric electrical discharges.
• The product has been opened or handled by personnel not authorized by the brand.
• They are damages caused by the adaptation and installation of non-genuine parts or accessories, not authorized by the brand.
• They are damage caused by animals
• They are damages caused by the lack of care with the product or other factors (oxidation, discoloration, scratches, excess dust, blows, breakage of furniture or external cabinet).
• The product does not present the serial number of the manufacture or it is altered.
• Is required outside the national territory where the Hardware product was purchased.
• Warranty seals are broken
After the customer contacts the supplier or the brand they have ten (10) days to make a product review visit if they consider it necessary. The cost of the withdrawal of the product will be assumed by the client in the event that the failure of the product is attributable to the mishandling of the product.
When a guarantee is denied or effective, the supplier will send the client, in writing, the reasons to accept it, make it effective in a way different from the one requested or deny it, with the evidence that justifies its decision. In case of denying it, the evidence supporting this decision will be attached.

JUGUETERIA AND PET PRODUCTS
The guarantee for toys and pet products only apply if the item has an irregularity and / or manufacturing defect.
The product must not be damaged by improper assembly of the parts or by not following the instructions described in the instruction manual. If it is a return for change of color or model will be returned only if the product meets the following conditions:
• The product must not be damaged or damaged by the corresponding actions of the customers.
• The product must have labels, sales invoice, accessories and original packaging (including manuals, usage guides, warranty certificates, etc.).
• The product should not show signs of wear, dirt or wear.
• The product must not have more than five (5) business days of delivery
Before requesting a guarantee, the customer must verify that the product is not working, the warranty will not apply if it does not work due to battery wear.
WHITE LINE, LITTLE ELECTRO AND HARDWARE.
Depending on the brand of the product, the customer must contact the authorized service center so that the latter can provide the information pertinent to the guarantee. tecdisol will be responsible for giving the customer the contact information of the vendor or supplier who can redirect the warranty request to the manufacturers. It is important that the customer has an invoice, import manifest and guarantee certificate at hand.
THE GUARANTEE OF PRODUCTS OF WHITE LINE, ELECTRO MINOR AND HARDWARE DOES NOT APPLY WHEN:
• The equipment presents maltreatment, damages caused by natural catastrophes or use other than that indicated in the operating instructions.
• Present damages caused by voltage fluctuations of electrical energy or atmospheric electrical discharges.
• The product has been opened or handled by personnel not authorized by the brand.
• They are damages caused by the adaptation and installation of non-genuine parts or accessories, not authorized by the brand.
• They are damages caused by animals.
• They are damages caused by the lack of care with the product or other factors (oxidation, discoloration, scratches, excess dust, blows, breakage of furniture or external cabinet).
• The product does not present the serial number of the manufacture or it is altered.
• Is required outside the national territory where the Hardware product was purchased.
• Warranty seals are broken
After the customer contacts the supplier or the brand they have ten (10) days to make a product review visit if they consider it necessary. The cost of the withdrawal of the product will be assumed by the client in the event that the failure of the product is attributable to the mishandling of the product.
When a guarantee is denied or effective, the supplier will send the client, in writing, the reasons to accept it, make it effective in a way different from the one requested or deny it, with the evidence that justifies its decision. In case of denying it, the evidence supporting this decision will be attached.
HOME TEXTILES

For products related to home textiles the guarantee will apply if the product has manufacturing defects in seams, closures, natural discoloration (without exposure to detergents). This does not apply if the care or washing instructions printed on the product label and / or label are not followed.
BOOKS

The warranty only applies to printing defects
GUARANTEES WITHIN THE RETRACTION TIMES
DAMAGED PRODUCTS THAT ARE WITHIN THE FIRST 5 DAYS AFTER DELIVERY. THE PRODUCT WILL BE RETURNED TO THE CUSTOMER WITH THE INFORMATION OF THE SUPPLIER FOR HIM TO MANAGE THE WARRANTY PROCESS.

12. REFUNDS
After the reimbursement is approved, the client can choose between these methods:
Bonus: This bonus is valid for one year, is not cumulative and should be used in a single purchase. The duration of the refund is 1 business day.

Claim of money through Efecty: To claim the money it is necessary that the person who made the purchase approaches the Efecty point with their citizenship card. The amount of the refund must be between $ 20,000 and $ 500,000 pesos. The duration of the refund is 3 business days.

Bank deposit: To receive the money in the bank account, the account holder must be the same as the one who made the purchase in tecdisol. The duration of the refund is 3 business days.

Reversal to a credit card: Reimbursements made by this method may be partial or may be made for the entire order, as the case may be. tecdisol will respond to the refund request within fifteen (15) business days. Upon confirmation of the request, the bank will make the payment reversal, for which the client must be subject to the terms of duration in which this process is carried out by the bank. The duration of the refund is maximum 30 business days.

13. INTELLECTUAL AND INDUSTRIAL PROPERTY
All content included or made available to the User on the Site, including texts, graphics, logos, icons, images, audio files, digital downloads and any other information (the “Content”), is owned by tecdisol. or has been licensed to it by the Provider Companies. The compilation of the Content is the exclusive property of tecdisol. and, in this regard, the User must refrain from extracting and / or reusing parts of the Content without the prior and express consent of the Company.

In addition to the Content, trademarks, word or figurative, service marks, industrial designs and any other element of intellectual property that is part of the Content (the “Industrial Property”), are owned by tecdisol. or the Provider Companies and, for this reason, can not be used by Users in connection with any product or service that is not provided by tecdisol. In the same sense, the Industrial Property may not be used by Users in connection with any product and service other than those sold or offered by tecdisol. or in a way that causes confusion with its clients or that discredits the Company or the Provider Companies.

14. THIRD-PARTY INTELLECTUAL PROPERTY
tecdisol is a company that respects the laws and does not intend to take advantage of the reputation of third parties, by appropriating the intellectual property protected by them. Therefore we have tools that seek to ensure that products purchased through our website are original and have entered the country legally. Taking into account the above, if you suspect that a product found on our site infringes the intellectual property rights of third parties or infringes rights legally protected by you, we thank you notify us to download these products immediately from our page and initiate all actions aimed at prevent this from happening.

15. RESPONSIBILITY OF tecdisol
tecdisol. will do everything possible within its capacities so that the transmission of the Site is uninterrupted and free of errors. However, given the nature of the Internet, these conditions can not be guaranteed. In the same sense, the User’s access to the Account may be occasionally restricted or suspended with the purpose of making repairs, maintenance or introducing new Services. tecdisol. will not be responsible for losses (i) that have not been caused by the breach of its obligations; (ii) loss of earnings or loss of business opportunities; (iii) any indirect damage.

16. TERMS OF LAW
This agreement will be governed and interpreted in accordance with the laws of Colombia, without giving effect to any principle of conflicts of law. If any provision of these Terms and Conditions is declared illegal, or presents a gap, or for any reason is inapplicable, it must be interpreted within the framework of the same and in any case will not affect the validity and applicability of the remaining provisions.

17. NOTIFICATIONS
Any comments, concerns or complaints regarding the previous Terms and Conditions, the Privacy Policy, or the execution of any of these, must be notified in writing to tecdisol. to Medellín, Antioquia Colombia. And to the email t@tecdisol.com